Frequently Asked Questions
Everything you need to know about your audio gear and orders.
How long does shipping take for studio monitors and gear?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for urgent studio needs.
Do you offer a warranty on electronic products?
Yes, all hardware purchased through krkmusic comes with a minimum 1-year manufacturer warranty covering defects in materials and workmanship.
What is your return policy for opened equipment?
We accept returns within 30 days of delivery. Please note that items must be in original packaging with all accessories. A restocking fee may apply to opened electronics that are not defective.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Do you ship internationally?
Currently, we ship to over 50 countries. International shipping rates and import duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and financing options like Affirm to help you build your dream studio setup now and pay later.